Terms & Conditions

Effective:
Last updated:

Welcome to our platform. By using our website, mobile app, or services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Return Policy. These terms apply to all users, including visitors, registered customers, and contributors.

Binding agreement: These terms form a legally binding contract between you and our company. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services. By using our platform, you represent and warrant that:

  • You are of legal age to form a binding contract.
  • You have the capacity to understand and accept these terms.
  • You will provide accurate, current, and complete information during registration and checkout.

3. Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

  • Security: You agree to notify us immediately of any unauthorized use of your account.
  • Accuracy: You must provide accurate and complete information and update it as needed.
  • Termination: We reserve the right to suspend or terminate your account if we suspect fraudulent or abusive activity.
Important: You are solely responsible for all activities conducted through your account. We recommend using a strong, unique password and enabling two-factor authentication where available.

4. Orders & Payments

All orders placed through our platform are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability or pricing errors.
  • Suspected fraud or unauthorized transactions.
  • Failure to comply with our terms.

Payment Methods

We accept major credit cards, debit cards, PayPal, and other payment methods as displayed at checkout.

Pricing & Taxes

Prices are listed in USD and exclude applicable taxes, shipping, and handling fees unless otherwise stated.

Payment authorization: By placing an order, you authorize us to charge your selected payment method for the total amount, including taxes and shipping.

5. Shipping & Delivery

We strive to process and ship orders promptly. Estimated delivery times are provided at checkout but are not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.

  • Domestic: Standard shipping usually takes 3–7 business days. Express options are available.
  • International: Delivery times vary by destination and customs processing.
  • Tracking: You will receive a tracking number once your order ships.

We are not responsible for delays caused by carriers, customs, or events beyond our control.

6. Returns & Refunds

Our Return Policy is incorporated into these terms. In summary:

  • You may return eligible items within 30 days of delivery for a refund or exchange.
  • Items must be unused, in original packaging, with tags attached.
  • Refunds are issued to the original payment method within 5–10 business days of receiving the return.

For full details, please refer to our Return Policy page.

7. Intellectual Property

All content on our platform — including text, graphics, logos, images, videos, software, and designs — is the property of our company or our licensors and is protected by copyright, trademark, and other intellectual property laws.

  • Limited license: You are granted a non-exclusive, non-transferable, revocable license to access and use our platform for personal, non-commercial purposes.
  • Restrictions: You may not reproduce, distribute, modify, or create derivative works without our explicit written consent.
  • Trademarks: Our name, logo, and product names are trademarks and may not be used without permission.
Copyright infringement: If you believe your intellectual property rights have been violated, please contact us at legal@yourstore.com with a detailed description of the infringement.

8. User Conduct

You agree to use our platform responsibly and lawfully. You must not:

  • Violate any applicable laws or regulations.
  • Post or transmit harmful, offensive, or defamatory content.
  • Interfere with the security or functionality of our platform.
  • Impersonate another person or entity.
  • Attempt to gain unauthorized access to our systems or other users' accounts.

We reserve the right to remove any content or terminate access for users who violate these rules.

9. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party sites. You access them at your own risk.

We encourage you to review the terms and policies of any third-party sites you visit.

10. Disclaimer of Warranties

Our platform and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Merchantability, fitness for a particular purpose, and non-infringement.
  • Uninterrupted, error-free, or secure operation of our services.
  • Accuracy, reliability, or completeness of any content or information.

We do not warrant that our platform will meet your requirements or that any errors will be corrected.

11. Limitation of Liability

To the maximum extent permitted by law, our company and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

Total liability: In no event shall our total aggregate liability to you exceed the amount you paid to us in the last 6 months, or $100 USD if no purchase was made.

12. Indemnification

You agree to indemnify, defend, and hold harmless our company and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of our services.
  • Your violation of these Terms & Conditions.
  • Your infringement of any third-party rights, including intellectual property.

13. Termination

We may terminate or suspend your access to our platform at any time, without prior notice, for any reason, including:

  • Violation of these Terms & Conditions.
  • Fraudulent or illegal activity.
  • At our sole discretion to protect our services and users.

Upon termination, your right to use our platform ceases immediately. Provisions that by their nature should survive termination (e.g., intellectual property, liability limits, indemnification) shall remain in effect.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any legal action arising from these terms shall be brought exclusively in the state or federal courts located in [Your City/County].

15. Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot reach a resolution, you agree to attempt informal negotiation or mediation before initiating any formal proceedings.

Class action waivers: To the extent permitted by law, any dispute resolution proceedings will be conducted on an individual basis, and you waive the right to participate in any class action or class arbitration.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. We will notify you of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes your acceptance of the new terms.

We encourage you to review these terms periodically to stay informed.

17. Contact Us

If you have any questions, concerns, or feedback about these Terms & Conditions, please reach out to us:

Phone

+91 9521248326

Address

Pyaavan Market, Lane No. 11, Kalvi Pyaau, B.J.S. Colony, B Road, Jodhpur

Hours

Mon–Fri, 9:00 AM – 6:00 PM


By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.