Our Policies

Updated

Return Policy

We want you to love your purchase. If you are not entirely satisfied, you may return eligible items within 30 days of delivery.

  • Items must be unused, in original packaging, with all tags attached.
  • Return shipping is free for orders over $50 (domestic).
  • Please include the order number or packing slip.
Easy returns: Use our prepaid return label or drop off at any partner location.

Returns are processed within 5–7 business days after we receive your package.

Refund Policy

Once your return is inspected and approved, we will issue a refund to your original payment method. Refund timing depends on your bank or card issuer.

Full refund

For items returned in original condition within 30 days.

Partial refund

For items with missing parts, damage, or returns after 30 days (store credit).

  • Refunds appear within 3–10 business days (depending on your bank).
  • Gift card purchases are refunded as store credit.
Non-refundable: Final sale items, gift cards, and personalized products.

Exchange Policy

Need a different size, color, or variant? We make exchanges simple. Free exchanges for eligible items within 30 days of delivery.

  1. Start an exchange via our returns portal (select “exchange”).
  2. Ship the original item back (we’ll provide a prepaid label).
  3. Once we receive it, your new item ships within 2 business days.
Multiple exchanges? You can exchange items up to 2 times per order at no extra cost.

If the price differs, we’ll adjust the difference via store credit or payment.

Shipping Policy

We ship to most locations worldwide. Orders are processed within 1–2 business days (excluding weekends/holidays).

Standard

3–7 business days · $5.99 (free over $75)

Express

1–3 business days · $14.99

  • International shipping: 7–14 business days (rates at checkout).
  • You will receive a tracking number as soon as your order ships.
Same-day dispatch for orders placed before 12 PM (local time) on business days.

Delivery times are estimates and may vary due to carrier delays.